Certified Professional Public Buyer (CPPB) Practice Test 2025 – All-in-One Guide for Guaranteed Exam Success!

Question: 1 / 620

In the context of communication, what often causes conflicts?

Lack of formal documentation

Variance in contractual terms

Problems in communication

In the realm of communication, problems in communication often serve as a significant catalyst for conflicts. Effective communication is fundamental to establishing understanding and consensus in any professional setting, particularly in public buying where multiple stakeholders may be involved. When there are issues such as unclear messages, poor listening, misinterpretation of information, or even emotional responses to communications, these can lead to misunderstandings. Consequently, conflicts can arise because the parties involved may operate under different assumptions or expectations.

For instance, if two parties are discussing a procurement process and one party fails to articulate their needs clearly, the other may misunderstand those requirements, leading to an outcome that doesn't meet expectations. Therefore, ensuring clear and open lines of communication is essential for minimizing conflicts and facilitating collaboration among all participants involved in public procurement.

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Differences in pricing and cost estimates

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